AI Voice & TPV Glossary

Key terms and concepts in AI voice technology, third-party verification, and contact center automation.

Third-Party Verification

What Is Third-Party Verification? Third-party verification (TPV) is a process where an independent party — separate from the seller and…

What Is a TPV Call Center? A TPV call center is a specialized contact center that performs third-party verification calls…

What Is TPV? TPV stands for Third-Party Verification — a process where an independent party confirms that a customer has…

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